With the ever-increasing importance of IT across all industries and domains, most businesses, if not all, are finding it difficult to maintain and upgrade their IT infrastructure as required. The major issues they face are: keeping their IT infrastructure operating at optimal levels at all times, and simultaneously managing the skyrocketing costs associated with that goal. Incremental IT complexity, soaring IT workloads and outdated hardware and software are some of the challenges all SMBs come across and these can be potentially distressing for businesses, resulting in devastating security issues, compromised quality of performance and substantial loss of revenue. In order to steer clear of these issues and to have a proactive approach that would enable them to optimize their IT expenses as well as boost their revenue growth, businesses should consider availing managed IT services.
How do managed services promote revenue growth for an enterprise?
In this age of rapid and relentless digital transformation, organizations are often faced with the challenge of heavy expenses for hiring and training workers, purchasing the infrastructure to support emerging technologies, and keeping systems up to date and secure. Instead of struggling with the unprecedented pace of technological evolution, many organizations turn to managed services providers (MSP) for help. By entrusting a MSP to handle cloud deployments, collaboration, security, data center solutions, mobile initiatives, organizations can benefit in several ways
- Free up resources to better focus on core business aspects
IT departments in most organizations are stretched thin. Incorporating the services of a MSP to manage and maintain back-end functions can enable businesses to not only keep up with complex, rapidly changing technologies, but also dedicate their in-house resources to projects such as competency-enhancing initiatives to further improve their ROI.
- More security, less downtime
With seven out ten organizations reporting that their end point security risk has increased significantly in the last year, it is clear that organizations around the world are struggling to strengthen their cybersecurity. Cyberthreats are getting increasingly sophisticated, with file-less attacks on the rise and Ransomware payments amounting to $3675 on an average. Current endpoint security is clearly difficult and costly to manage. Besides, downtime resulting from such attacks can directly impact revenue, even putting a business’ continuity at risk. To combat cyber threats, MSPs offer 24-hour remote monitoring, multi-layered virus protection, server and desktop management meaning problems are anticipated, identified and addressed before they can cause damage.
- Predictable operational costs, budget for growth
Every investment in business entails peripheral costs. However, the services of a MSP can help organizations to break down their costs into fixed monthly payments. A fixed monthly fee based on a scalable service contract, tailored to business needs, enable stakeholders to form a fair idea about their standard operational cost for IT. With a predictable budget, it becomes easier to allot funds for project focused towards organizational growth.
How can managed services optimize a business’ current operational cost?
- Managed services have an expansive scope – Managed services can bring about critical technical expertise to the enterprise and streamline deployment, activation, monitoring, and troubleshooting of an enterprise’s core and branch networking devices, facilitating swift access and use of data and application services by employees. They can also manage data center operations, collaborative technologies and services (for e.g. – audio video conferencing, etc.), and strengthen data security.
- Managed services enable the company to optimize resources – Managed services form an effective mechanism for businesses to re-evaluate their IT operations and resources and downsize if required.
- Managed services don’t simply replace, they also enhance – Managed services don’t always replace but are actually designed to augment internal IT operations through processes like monitoring of systems, responding to incidents, resolving detected problems, tuning and optimizing the infrastructure, etc. Another vital task is to do comprehensive reporting of IT activities and issues to help the management understand and act accordingly.
- Managed services facilitate savings on CapEx and OpEx – Studies show that managed services for IT can reduce in-house IT costs by upwards of 40 percent and enable a 50 to 60 percent increase in IT efficiencies. That implies considerable savings on capital expenditures (CapEx) and operational expenses (OpEx) along with enhanced efficiency and improved end user experience. Whether managed services are perceived as a monetary step or an augmentation strategy, there is no denying they are important for enterprises.
Managed IT services simplify business technology, leading to quite a few cost benefits. It may seem a bit strange, even counterintuitive, that outsourcing a service can actually help to optimize operational costs. However, these services are specifically designed have a positive impact on a company’s revenue. When done right, they provide for themselves and then some.